Can you come out today in Stevenage?
Often the same day, especially if you get in touch in the morning, and usually within a working day or two. Our engineers work out of the St Albans office.

Lost channels, a frozen picture or storm damage in Stevenage? We test from the TV socket up to the aerial, find the failed part and replace it. Engineers based at our St Albans office, fixing aerials here since 1999.
Perished cable and wet wall sockets are the usual faults in Pin Green, Chells and Bedwell. We replace what has failed.
Aerials around Stevenage are usually aimed at Sandy Heath. Our engineers carry meters for every local transmitter, so a fault is traced along the cable rather than guessed at from the van.
You get free advice over the phone or WhatsApp first, and an accurate guide price before any work starts. Send a photo of the aerial and we can often tell you what is wrong before we arrive.
Nearly every Stevenage call-out is one of these. Each has a clear fix once the meter has found it.

When every TV loses the picture at once, it is normally the booster, the main cable or the aerial. The meter shows which.
Blocky, frozen pictures mean the signal is borderline. Water in a joint, a perished cable or a twisted aerial are the usual causes.
HD and some channel groups need a cleaner signal. Correcting the aim on Sandy Heath or changing the cable usually brings them back.
Birds, ladders and weather all take their toll. We replace broken elements, bent poles and split boxes, or fit a new TV aerial if it is beyond repair.
A single bad socket, a crushed cable or a cheap splitter. We meter every outlet and fix the one that fails.
Weather-related faults come from a moving aerial or a wet connector. We tighten, re-seal or replace so it stays fixed.
Winter gales are behind many of our Stevenage call-outs. We make a damaged TV aerial safe first, then put it back up properly.
Many Stevenage homes still have a TV aerial and cable from the 1980s. We strip it out and fit a wideband aerial with new cable, so every HD channel comes through.
Lashings stretch and poles twist over the years until one storm finishes them off. We replace both, not just re-tighten them.
If a TV aerial or cable is dangling, keep people and cars clear and call us. We make it safe as quickly as we can reach you.
Storm damage is often covered. We send dated photos and a short report so you can make the claim.
Before blaming the aerial, it helps to know how signal reaches Stevenage.
About 22 miles away, with strong reception across most of SG1 and SG2.
Bedwell, Broadwater and Shephall sit a little lower and can see a weaker picture.
The 1960s planting along the cycle paths is now tall enough to shadow some chimney TV aerials.
Many aerials were never designed for Freeview HD, and the cable has perished. A full upgrade fixes it.
We cover every SG1, SG2 postcode, from the Old Town to Great Ashby.
Listed buildings and older homes. Discreet aerials and rear dishes.
Original New Town homes. Aerial upgrades and re-cables.
Estate houses with old systems. Full strip-outs and new TV aerials.
Lower-lying New Town streets. Aerials raised above the trees.
Newer homes. First aerials, extra TV points and wall-mounted TVs.
Mixed housing. Sky upgrades and CCTV.
We will always tell you honestly which makes more sense on your Stevenage roof.
A new cable, connector, bracket or booster fixes most faults, and costs far less than a new TV aerial.
If the elements are rotten or the connection box has filled with water, a new TV aerial is the lasting fix.
Some older aerials were made for a different transmitter group. If yours cannot pick up Sandy Heath properly, we will say so.
A tired chimney or rusted bracket can be the real problem. We move the aerial to a sound fixing rather than refit it in the same place.
What people in Stevenage ask when the picture goes.
Often the same day, especially if you get in touch in the morning, and usually within a working day or two. Our engineers work out of the St Albans office.
Check another TV. If they all fail together, look up the line at the aerial, cable or amplifier. If just one does, the fault is probably its own lead, socket or tuning.
In Stevenage the answer is usually Sandy Heath, about 22 miles north. We check the signal at your roof and aim at whichever gives the steadiest picture.
If anything is hanging loose, keep people clear and call us. We make it safe as soon as we can reach you, then repair or replace the aerial and its fixing properly.
No. A broken bracket, pole or cable is simply replaced. We only fit a new TV aerial when the aerial itself is damaged beyond repair, and we show you why.
There is a call-out charge for a visit. Talking it through by phone or WhatsApp costs nothing, and we give you an accurate guide price before starting.
Of course. Whoever put it up, we test it, keep what is still sound and change only the parts that have failed.
Yes. Letting agents and landlords book us for rented houses and shared systems. We sort out access with the tenant and send a brief report afterwards.
Call 01727 881823 or send a WhatsApp with your postcode, what the TV is showing and a photo of the aerial if you can. We will offer a time, often the same day.
Send your postcode, what the screen says and a photo of the roof if you have one. Advice is free, and the guide price comes before any work.
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