Can you come out today in Harpenden?
Often the same day, especially if you get in touch in the morning, and usually within a working day or two. Our engineers work out of the St Albans office.

Lost channels, a frozen picture or storm damage in Harpenden? We test from the TV socket up to the aerial, find the failed part and replace it. Engineers based at our St Albans office, fixing aerials here since 1999.
Pictures that break up in summer, lost channels, or long cable runs in big houses that have failed. Traced and fixed.
In Harpenden the usual transmitter is Crystal Palace. A reading at the TV and another at the roof tells us whether the trouble is the aerial, the cable, the booster or the TV itself.
You get free advice over the phone or WhatsApp first, and an accurate guide price before any work starts. Send a photo of the aerial and we can often tell you what is wrong before we arrive.
Nearly every Harpenden call-out is one of these. Each has a clear fix once the meter has found it.

When every TV loses the picture at once, it is normally the booster, the main cable or the aerial. The meter shows which.
Borderline signal from a wet connector, old cable or a TV aerial knocked off line. We replace the failed part, not the whole system.
When one group of channels vanishes, the aerial is usually a few degrees off Crystal Palace or a filter is blocking it. A realign on the meter sorts it.
Birds, ladders and weather all take their toll. We replace broken elements, bent poles and split boxes, or fit a new TV aerial if it is beyond repair.
A single bad socket, a crushed cable or a cheap splitter. We meter every outlet and fix the one that fails.
Wind moves a loose TV aerial off target and rain gets into poor joints. We re-fix, re-seal and test it in place.
Winter gales are behind many of our Harpenden call-outs. We make a damaged TV aerial safe first, then put it back up properly.
Many Edwardian villas in Harpenden have the aerial set low on a tall stack. Moving it up the mast clears the roofline and the trees.
Lashings stretch and poles twist over the years until one storm finishes them off. We replace both, not just re-tighten them.
If a TV aerial or cable is dangling, keep people and cars clear and call us. We make it safe as quickly as we can reach you.
Storm damage is often covered. We send dated photos and a short report so you can make the claim.
Before blaming the aerial, it helps to know how signal reaches Harpenden.
Crystal Palace is about 26 miles south, and most of AL5 gets a clean signal.
Homes around Harpenden Common and the wooded edges can be shaded by mature trees, especially in summer.
Around Wheathampstead and Kimpton some homes get Sandy Heath cleanly too. We test both.
The High Street, the Common and Station Road are protected. Aerials go in lofts or behind stacks.
We cover every AL5 postcode, from Southdown to the newer Harpenden streets.
Conservation area shops and homes. Discreet aerials and hidden dishes.
Large homes under mature oaks. Aerials raised above the trees.
Victorian and Edwardian terraces. Loft aerials and re-cables.
Family homes to the north-east. New aerials and wall-mounted TVs.
A village with listed buildings. Discreet aerials and Sandy Heath where it helps.
A village to the west. Aerial replacements, Freesat and CCTV.
We will always tell you honestly which makes more sense on your Harpenden roof.
A corroded connector, a cracked cable or a dead booster. Changing that one part is quicker and cheaper than a new TV aerial.
If the elements are rotten or the connection box has filled with water, a new TV aerial is the lasting fix.
Some older aerials were made for a different transmitter group. If yours cannot pick up Crystal Palace properly, we will say so.
A tired chimney or rusted bracket can be the real problem. We move the aerial to a sound fixing rather than refit it in the same place.
What people in Harpenden ask when the picture goes.
Often the same day, especially if you get in touch in the morning, and usually within a working day or two. Our engineers work out of the St Albans office.
A fault on every set points to the roof, the main cable or a booster. A fault on one set points to that room. Tell us which and we can usually narrow it down by phone.
In Harpenden the answer is usually Crystal Palace, with Sandy Heath on the northern edge. We check the signal at your roof and aim at whichever gives the steadiest picture.
Keep away from anything that has come loose and send us a photo. We make it safe first, then refit the aerial on a sound fixing.
No. A broken bracket, pole or cable is simply replaced. We only fit a new TV aerial when the aerial itself is damaged beyond repair, and we show you why.
There is a call-out charge for a visit. Talking it through by phone or WhatsApp costs nothing, and we give you an accurate guide price before starting.
Of course. Whoever put it up, we test it, keep what is still sound and change only the parts that have failed.
Yes. Letting agents and landlords book us for rented houses and shared systems. We sort out access with the tenant and send a brief report afterwards.
Call 01727 881823 or send a WhatsApp with your postcode, what the TV is showing and a photo of the aerial if you can. We will offer a time, often the same day.
Send your postcode, what the screen says and a photo of the roof if you have one. Advice is free, and the guide price comes before any work.
St Albans, Luton, Welwyn Garden City, Hatfield, Hemel Hempstead, Dunstable